FAQ
General
What materials are used to make Sunnies?
We pride ourselves on using high-end materials that are comfortable for your pup without compromising durability.
Are Sunnies comfortable for dogs to wear for extended periods?
Yes! The great thing about Sunnies is that they do not rely on any tight elastic to stay in place.
Do Sunnies provide UV protection for my dog?
Yes! All our sunglasses have UV protection.
Are the lenses scratch-resistant?
Absolutely! All our lenses are made to withstand the rugged nature of our pups. That includes being scratch resistant.
How should I clean and maintain the dog sunnies?
For quick cleans, you can use the micro-fiber cloth we provided to you at purchase. For more thorough cleanings, some warm water, soap and a soft scrub should do the trick.
Can my dog wear these sunnies while swimming?
Absolutely! Our glasses are meant to be outside in all conditions, not just sun! And fyi… we can’t think of anything cuter than your pup rocking their shades in the pool!
Do the sunnies stay on securely during activities like running or playing?
Yes! We’ve worked for over a year engineering the perfect shape for our Sunnies to ensure they stay on the head of even the most crazy (oops, autocorrect) playful dogs.
Do you offer a warranty on your dog sunnies?
We offer a one-year warranty against manufacturing defects.
Sizing
What sizes of sunnies do you offer for dogs?
We currently have 3 sizes that fit small and medium dogs. We are in the process of creating larger sizes as well!
How do I know what size is best for my dog?
Take a look at our sizing guide here if you are unsure about which size is best for your pup.
How do I fit the sunnies to my dog?
We recommend starting with your Sunnies fully extended before placing them on your dog. Once on, adjust the back, sides, and chinstrap as necessary until they are snug but not constricting.
Ordering
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is your return or exchange policy if the sunglasses don't fit?
Exchanges are always free so long as the Sunnies are unused. We charge a flat rate fee of $5.95 for returns.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.